Since joining PCA in 2000, Kim has worked diligently to ensure PCA has the best available aspects of Human Resources employment practices and the most service-oriented associates. As both on-boarding and training progress and an associate leaves the classroom, she maintains close contact with their direct supervisor, guaranteeing a smooth transition. Associate relations are where Kim outshines all others in her position. Her door, rather than always being open, is open when needed and closed whenever an associate needs a moment of privacy with her. Kim’s innate ability to connect on a personal level with our associates has fostered a family atmosphere that works! Additionally, she manages payroll, compensation and all benefits, so that PCA associates keep an affordable, up to date benefit package. If all that weren’t enough, Kim also pulls extra duty at conferences and tradeshows, her winning personality cementing relationships with current and potential customers.